Answers Before You Book
Frequently Asked Questions
Find practical answers about choosing a service, getting ready for your first visit, comfort and communication, appointment requests, post-surgical questions, and rates and policies at Balance Therapy and Wellness in Evanston.
Find the Right Starting Point
Which Service Should I Choose?
Massage Therapy
Looking for hands-on care focused on relaxation or everyday tension? Read the Massage Therapy page for details, then share your goals when you inquire.
Assisted Stretching
Interested in supported stretching and comfortable movement? Visit the Assisted Stretching page to learn what it involves and whether it fits your goals.
Guided Movement
Want help exploring movement at a manageable pace? The Guided Movement page explains the approach so you can decide whether to ask about it.
Comfort and Clothing
Wondering what to wear or how to speak up during a visit? Choose clothing you can move in as needed, and share any comfort preferences before or during your appointment.
Post-Surgical Questions
Considering care after surgery? Contact us before requesting a service, and check with your healthcare team about any restrictions. We can discuss whether an offering may be appropriate without promising medical treatment.
Rates and Policies
Need current rates or appointment policies? Ask for the details before booking; prices, insurance arrangements, and cancellation terms are not listed here unless confirmed.
Step 1
Identify Your Goals
Think about what brings you in and what you hope to discuss. You do not need a perfect explanation—your questions are a useful starting point.
Step 2
Share Relevant Information
Mention recent surgery, injuries, health concerns, or movement limitations when you inquire. If you have medical restrictions, ask your healthcare team what is appropriate for you.
Step 3
Plan for Comfort
Wear something you feel comfortable in and ask about clothing or positioning if you are unsure. You can communicate preferences and speak up at any point.
Step 4
Confirm Your Plans
Request an appointment and confirm the location, timing, rates, and applicable policies directly before your visit. Do not assume an appointment is booked until you receive confirmation.
Frequently Asked Questions
How do I choose the right service?
Start with the service pages to compare approaches and find one that fits your goals. If you’re unsure, call 224-460-9497 to talk through your needs before requesting an appointment.
What should I expect at my first appointment?
Share your goals, relevant health information, and any areas you’d like to avoid. For appointment-specific preparation instructions, please contact us before your visit.
What should I wear, and can I speak up during care?
Wear clothing that feels comfortable for the service you’re considering; ask us about specific clothing needs beforehand. You’re welcome to request adjustments, ask questions, or pause at any time.
How do I request an appointment or ask about post-surgical care?
Call 224-460-9497 or email massage@massagebymaya.com with the service you’re interested in. If you’ve recently had surgery, tell us about your recovery and any guidance from your medical team so we can discuss whether an appointment request is appropriate.
Where can I find rates and appointment policies?
Please contact us for current rates and policies before requesting an appointment. [Add confirmed rates and appointment policy details here.]
Phone
Questions? Call Balance Therapy and Wellness at 224-460-9497.
massage@massagebymaya.com — email us about services or appointment requests.
Address
Evanston, Illinois · [Street address to be added] · [Hours to be added]
Let’s Find a Service That Fits
Ready to take the next step? Send an appointment request, or call 224-460-9497 to discuss which service may suit your needs.